false [{"type":"Block","label":"start","items":[{"cardType":"list","cardLength":3,"type":"Say","value":"What was the main reason for your score?"},{"type":"ReceiveOption","param":"topic","options":[{"key":"Robin is difficult to navigate","value":"Robin is difficult to navigate"},{"key":"The Robin software is slow","value":"The Robin software is slow"},{"key":"Robin doesn\u2019t provide the flexibility I want","value":"Robin doesn\u2019t provide the flexibility I want"},{"key":"I have frequent technical issues","value":"I have frequent technical issues"},{"key":"Robin is missing features I need","value":"Robin is missing features I need"},{"key":"Other (please share in comments)","value":"Other (please share in comments)"}]},{"type":"For","match":"topic","cases":[]},{"cardType":"question","cardLength":2,"type":"Say","value":"Thank you for your feedback. \nWe're sorry if we let you down; can you tell us how we could do better in the future?"},{"type":"ReceiveText","param":"comment"}]},{"type":"Block","label":"finish","items":[{"cardType":"message","cardLength":1,"type":"Say","value":"Thank you for your feedback. We're sorry we've fallen short of your expectations and one of our team members may get in touch to discuss how we could improve our service.\n\nIf you're interested helping shape the future direction of Robin, [sign up](https:\/\/robinpowered.asknice.ly\/tickle\/ac63fd523e6be642) now to be part of our user testing interviews and receive compensation for your time!"}]}] [{"key":5,"value":"Very Satisfied"},{"key":4,"value":"Satisfied"},{"key":3,"value":"Neutral"},{"key":2,"value":"Unsatisfied"},{"key":1,"value":"Very Unsatisfied"}] {"referrerUrl":"https:\/\/asknicely.com\/customer-referral\/?company=Robin_Powered&utm_source=survey&utm_content=robin_powered&version=cxui&utm_campaign=ansurvey_referral","nobranding":false,"slug":"0vd7gp03v4fz","logo":"\/client\/robinpowered\/logo\/logo_default.jpg?1676303956","avatar":"\/client\/robinpowered\/avatar\/avatar_1581006370.011.png","answer":1,"rating":"detractor","inapp":false,"name":"","firstname":"","isFiveScore":false,"questionType":"nps","template":"4","version":3,"reviewlink":"https:\/\/robinpowered.asknice.ly\/review\/0vd7gp03v4fz","disableConfetti":false,"labelLeft":"0 - Not at all likely","labelRight":"10 - Very likely","has_christmas":"0","conversationSlug":"x2xjvs5qsyqh"} "6Lcj_LAaAAAAANe-IOBMq-mpjtpwJB2Fbqbcnqaz" true false null true